You don’t have to have it all figured out.
Sometimes, the first step is simply having someone beside you.
- Online Psychotherapy in Ontario
- Free 15-minute consultation
- Adults and teens 13+
- Evening and weekend times
- EnglishالعربيةEspañol
Not above you. Not ahead of you. Beside you.
- Registered Psychotherapist (Qualifying)
- Bachelor’s degree in PsychologyUniversity of Granada
- Completing a Master of Arts in Counselling PsychologyYorkville University
A little about me and how I work.
I’m Khaled Albanna, a Registered Psychotherapist (Qualifying). I work with people navigating anxiety, emotional overwhelm, self-doubt, and the uncertainty that can come with change. My aim is to offer a space where you feel understood, respected, and able to be yourself.
Having lived across cultures, I value the experiences and identities that shape each person’s story. I offer counselling in English, Arabic, and Spanish, and welcome conversations about spirituality, faith, meaning, and values when these are important to you.
My style is warm, collaborative, and grounded in listening. Together, we can explore what’s happening, make room for difficult feelings, and develop practical ways to move toward the life you want.
Meet KhaledWhat brings you here? We can start there.
We can begin with what feels most present for you, and explore the connections together.
Therapy is shaped around your individual needs. We can use the free consultation to discuss what you’re looking for and whether my experience is a good fit.
Anxiety & emotional overwhelm
Worry, stress, guilt, and the feeling of being caught in your thoughts. Build awareness of your reactions and explore ways to regulate emotions and respond with more choice.
Self-worth & relationships
Self-esteem, self-criticism, boundaries, and patterns in your relationships. Explore your needs and values, and practise relating to yourself and others with greater understanding.
Transitions, identity & belonging
Life changes, settling into a new country, and navigating different cultural expectations. Make space for your experiences as a newcomer or refugee, and what belonging means to you.
Emotional struggles & coping
Difficult feelings, coping patterns, and experiences related to addiction. Explore what these patterns do for you, the difficulties they bring, and possible steps toward change.
A real conversation. A practical way forward.
A collaborative approach, grounded in curiosity, compassion, and practical steps.
- Make sense of your experience
- Explore the thoughts, emotions, and patterns that shape your day-to-day life. We begin by understanding, together.
- Find what works for you
- My approach combines cognitive behavioural therapy (CBT) with person-centred and reflective work. We connect thoughts, feelings, and actions while keeping your experience at the centre.
- Reconnect with what matters
- Explore your identity, relationships, values, and sense of purpose. Faith and spirituality can be included at your invitation, with respect for your own beliefs.
Getting started is simple.
No need to have the right words. Just start where you are.
Find a time that works
Choose an available time for your free 15-minute introductory conversation.
Meet your therapist
Talk with me about what brings you here, ask questions, and see how we connect.
Take your next step
If it feels right, book individual sessions and work together toward your goals.
A real connection. Wherever you join from.
Meet with me online from a quiet, private place where you feel comfortable. We can begin with a free conversation about what you need and whether we are a good fit.
- A private space and a reliable connection are a good place to start.
- Booking times adjust to your selected timezone. I work on Toronto time.
Support that fits into your life.
Meet online, from somewhere you feel comfortable. Start with a free conversation to ask questions and see whether working together feels right.
Free
15-minute consultation
A chance to share what you're looking for, ask questions, and get a feel for my approach.
Find a time to talkNo commitment to continue.$150
50-minute session
Individual online therapy, shaped around your needs, experiences, and goals.
Book a therapy session50-minute online psychotherapy session.Insurance & Payment
Psychotherapy services may be eligible for reimbursement through extended health benefits, depending on your insurance provider and individual plan.
Payment is collected after your session, and a detailed receipt is provided for submission to your insurance company.
As services are provided by a Registered Psychotherapist (Qualifying), clients are encouraged to confirm their coverage with their insurance provider before booking.
Direct billing is not currently offered.
Examples of benefit providers only. These are not confirmed accepted insurers or insurance partners.
- Sun Life
- Manulife
- Canada Life
- GreenShield
- Desjardins Insurance
Before you book, check:
- Your individual insurance plan.
- Whether psychotherapy is covered.
- Whether your insurer accepts services from a Registered Psychotherapist (Qualifying).
- Any plan-specific reimbursement limits.
Insurance reimbursement
- Book your session
Book a 50-minute online psychotherapy appointment.
- Complete payment
Pay the session fee directly to the practice.
- Receive your receipt
After successful payment, receive a detailed receipt for your insurance claim.
- Submit to insurance
Submit your receipt through your insurer’s website or mobile application. Reimbursement depends on your individual benefits plan.
Youth Development Workshops
Introducing Built Different
Helping the Next Generation Build Confidence, Character & Purpose.
An interactive youth development program designed to help teenage boys explore identity, strengthen relationships, develop emotional awareness, and build the character and confidence to navigate life’s challenges.
Choose from two editions: a nonreligious Core Edition and an Islamic faith-informed Muslim Edition.
Explore Built DifferentCore Edition
Confidence. Character. Connection. Purpose.
An inclusive, nonreligious personal development experience for participants of all backgrounds.
Explore Core EditionMuslim Edition
Faith. Brotherhood. Discipline. Purpose.
A faith-informed experience integrating Islamic values, teachings, and examples with the same developmental foundations.
Explore Muslim Edition
Questions? Let’s clear things up.
What happens in the free consultation?
We’ll spend 15 minutes talking about what brings you to therapy, what you hope for, and any questions you have. It is an introductory conversation rather than a therapy session.
Do you work with teenagers?
Yes. Online psychotherapy is available for clients age 13 and older. For clients under 18, consent, privacy, payment, and any parent or guardian involvement are discussed individually before therapy begins.
Do I need to know exactly what to talk about?
No. You can bring a specific concern or simply a sense that something feels difficult. We can start wherever you are.
Can we include faith or culture in therapy?
Yes. Your beliefs, culture, and values can be part of our conversations if that feels helpful to you. You choose the place they have in your therapy.
Can I cancel or reschedule an appointment?
To cancel or reschedule, please contact Khaled. Cancellations with less than 24 hours’ notice and missed appointments are subject to a $75 fee. The fee is reviewed by the therapist and is not an automatic card charge.
How do booking and payment work?
Available times appear in the booking page. Sign in to book and manage your appointments. Individual sessions are $150; the introductory consultation is free. Online payment is available after the practice payment account is connected.
Will my insurance cover sessions?
Coverage varies by plan. Ask your insurer whether sessions with a Registered Psychotherapist (Qualifying) are covered before booking.
Insurance questions
Do you accept insurance?
Clients pay directly for their sessions and receive receipts they can submit to their insurance providers for potential reimbursement.
Can I claim therapy through Sun Life, Manulife, Canada Life, GreenShield, or Desjardins?
Coverage depends on your particular benefits plan and whether it includes services provided by a Registered Psychotherapist (Qualifying). Please confirm with your insurer before booking.
Do you offer direct billing?
Direct billing is not currently available.
When will I receive my receipt?
Your receipt becomes available once your payment has been successfully processed.
What if my insurance company refuses reimbursement?
Insurance coverage and reimbursement decisions are made by your insurer. Session fees remain the client’s responsibility.
Can I access older receipts?
Yes. Receipts for completed paid transactions can be downloaded from the secure client portal.
Begin when you’re ready
A thoughtful first step, at your pace.
Online psychotherapy across Ontario for adults and teens 13+, available in English, Arabic and Spanish. Book a session or begin with a free 15-minute consultation to explore whether working together feels right.
Book an appointmentKhaled Albanna
Registered Psychotherapist (Qualifying)
Online Psychotherapy in Ontario
English · العربية · Español